Claimants: Employer Services


• eFiling – eFiling allows any employee to file a claim via the Internet. The employer must be able to provide Matrix with an electronic file containing HR data before this function can be utilized. Absence packets can be delivered electronically to employees within minutes of filing a claim.

Matrix has just introduced Intermittent Absence reporting which is available through Web, IVR and Mobile platforms.

Employees can create an account and access eFiling through:

• eAccounts – eAccounts allows employees to view their own account summary via a secure site. Employees are eligible for an eAccount if they have an open claim. Only open claims are accessible. Once a claim closes, the employee may no longer log into eAccounts.

Employees can create an account and access eAccounts through: